Returns & Exchanges
At DND Gel, we want you to be completely satisfied with your purchase. If you are not happy with your professional nail products, you may return or exchange unopened items within 30 days of delivery.
Verify Eligibility
Ensure your items are unused, unopened, and in their original packaging to qualify for a full refund or exchange.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack and Ship
Securely package the products including the RMA slip and ship them to our distribution center using a tracked shipping method.
Receive Refund
Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing